Terms of use

What 1Signal is

1Signal is a Meta ads testing system for businesses, marketers and agencies. You start on 1signal.io by answering seven questions. You choose a plan, start a trial and buy AI credit inside the app, under Settings / Subscription. Payments are processed by Stripe.

Plans and prices

1Signal is sold as a monthly subscription. These are the current plans, with monthly prices in USD:

• Basic: $29 per month. 1 own business.
• Marketer: $79 per month. Up to 3 businesses, including your own.
• Agency: $149 per month. Up to 25 businesses, including your own.
• White label: $249 per month. Unlimited businesses.

The current plan details are on the pricing section and in the app under Settings / Subscription. Before you confirm a purchase, Stripe shows the amount due. Meta ad spend is not part of any plan: it is paid to Meta from your connected ad account.

Prices are shown without tax. Where tax applies, Stripe adds it at checkout and on each invoice based on your billing address, and the total is shown before you confirm.

Free trial

• Each plan starts with a 7 day free trial. A card is required to start it. There is no subscription charge when the trial starts.
• The trial covers 1 offer report and your first pain point test with 10 copy variants. AI images start with a paid plan.
• A workspace can use the trial once. You can also skip the trial and pay for your first month at once.
• We email you 24 hours before your trial ends. Stripe shows your first billing date before you confirm.
• Unless you cancel before the trial ends, your plan starts when the trial ends and your card is charged the monthly price of your plan.

Renewal and cancellation

• Your subscription renews automatically every month at the price of your plan until you cancel.
• To cancel, open Settings / Subscription in the app and choose Cancel trial during a trial, or Cancel at renewal on a paid plan. The cancellation takes effect at the end of your current trial or paid month. Your plan stays in place until then, and there is no further subscription charge.
• Until that date you can undo the cancellation with Resume subscription.
• Manage billing, in the same place, opens Stripe's customer portal for your card and invoices.
• An upgrade to a higher plan applies at once and is prorated.
• A switch to a lower plan applies at renewal, with no refund for the rest of the current month. Businesses above the new plan's limit are locked, never deleted.
• If a renewal payment fails, Stripe retries your card and emails you. Until it succeeds your workspace is read only: you can sign in, see your results and update your card, but no new test launches. Nothing is deleted.

AI credit packs

AI features in the app, such as chat, research, drafting, grading and images, use AI credit. Each paid plan includes monthly AI credit. Settings / Subscription shows your included credit and your remaining balance.

When you need more, you can buy an AI credit pack in the app under Settings / Subscription. A credit pack is a one time purchase, paid by card through Stripe. It is not a subscription and does not renew. The packs on offer, their prices and any bonus credit can change, and are shown in the app before you buy.

Purchased credit does not expire. The credit included in your plan resets each month and does not roll over; the app spends included credit first, then purchased credit.

Refunds

A subscription charge is not refunded once the paid month has started; cancel before renewal instead, and your plan runs to the end of the month you paid for. A credit pack is not refunded once any of it is spent. If you believe you were charged in error, write to us within 14 days and we will look at it.

Using the site and the app

Please do not use the site or the app for anything unlawful, send spam or automated submissions through the forms, try to reach systems or data you are not allowed to access, or interfere with how they work. Please give accurate information, and only share details about your clients that you are allowed to share.

We may suspend or close an account that breaks these terms, is used for fraud or abuse, or puts other customers at risk. We will tell you why unless the law prevents it. You can close your account at any time from Settings; your data is handled as the privacy policy describes.

Figures and content

The figures on this site describe tests we have already run. They are not a promise of any result for your business or your clients.

The text, design and logos on this site belong to FounderScale LLC or are used with permission. Meta is a trademark of Meta Platforms, Inc. 1Signal is not affiliated with Meta or with OneSignal.

The app

The Log in link opens the 1Signal app at app.1signal.io, which we run. How app and website data are handled is described in the privacy policy.

Warranty and liability

1Signal is provided as it is. Ad results depend on Meta, your audience and your offer; we do not promise a click rate, leads or sales. We do not promise the service is free of interruptions or errors.

To the extent the law allows, our total liability for any claim connected to 1Signal is limited to the subscription fees you paid us in the 12 months before the claim. We are not liable for Meta ad spend, lost profits or indirect losses.

Privacy

How we handle your data is described in the privacy policy.

Governing law and disputes

These terms are governed by the laws of the State of Florida, USA. Courts in Broward County, Florida, have jurisdiction.

If something goes wrong, write to us first; we aim to answer within 5 business days and to resolve it within 30 days before either side goes to court.

Changes to these terms

We may update these terms. The new version is posted on this page with a new date and applies from that date.

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